The Challenge
Like many fast-growing franchises, Presotea faced several operational challenges:
Fragmented Technology: Managing multiple vendor solutions led to inefficiencies and integration issues.
Inconsistent Customer Experience: Needed to streamline marketing, online ordering, and in-store systems.
High Operational Costs: Maintaining multiple systems increased costs and complexity.
The team at Presotea recognized the need for a unified platform to enhance operational efficiency and customer engagement.
The Solution
"After meeting with Snackpass, we knew they were the best fit for our brand."
Presotea partnered with Snackpass to revolutionize their operations and customer experience:
Unified Platform: Implemented Snackpass' all-in-one solution to manage orders, inventory, and employee schedules, eliminating the need for multiple vendors.
Front-of-House Technology: Deployed self-ordering kiosks, registers, order-ready screens, and TV menus.
Back-of-House Efficiency: Utilized kitchen display screens, Epson receipt printers, and label printers for streamlined operations.
The Results
The adoption of Snackpass solutions led to significant improvements for Presotea:
Operational Efficiency: Streamlined processes and reduced the need for multiple hardware and software solutions.
Cost Savings: Lowered operational costs by eliminating the need for various vendor technologies.
Enhanced Customer Engagement: Improved customer satisfaction through robust loyalty programs and user-friendly ordering features.
Scalability: Enabled easier and more cost-effective expansion without major system modifications.
Restaurant technology for the next-generation of guests and operators
See how Snackpass technology can take your brand and business to the next level.
